Understand where digital technology can improve your customer’s experience.
✅ Following the five elements of the travel customer journey: dreaming, planning, booking, experiencing and sharing, this 100% online course covers:
• Recognise Travel Micro-moments
• The Power of Traveltech
• Your Traveltech Toolbox
🙋♀️ Who is the course for?
This course is for small, micro and medium sized businesses in the tourism, hospitality and leisure industries.
📖 Course details
The course is organized by Traveltech for Scotland. You can take this self-guided course and learn at your own pace. On every step of the course you can meet other learners, share your ideas and join in with active discussions.
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