The Customer Journey Toolkit is a set of pocket sized cards designed to help you plan out a marketing strategy for your customers and clients. There are two versions of the toolkit…
🟢 Travel Journey toolkit: Dreaming, Planning, Booking, Cancellation, Experiencing & Sharing
🔴 Product/service specific toolkit: Awareness, Consider, Purchase, Cancellation/Returns, Retention & Advocacy
💡 Whether you’re brainstorming solo or with a team, this toolkit acts as a catalyst, sparking creativity and fostering unique, innovative ideas.
The toolkits are ready to go into production as soon as we are backed on Kickstarter.