LoungePair is a platform connecting travelers with airport lounge access across 1,400+ locations worldwide.
We work with multiple lounge suppliers and operate direct relationships with independent operators, giving us flexibility and coverage that pure aggregator models can't match.
Our business serves both consumers looking for straightforward lounge access and companies looking to offer lounge access into their products - from airlines to insurance providers to travel benefit programs.
We built LoungePair to make airport lounges more accessible without the traditional barriers of expensive annual memberships or specific credit cards.
Learn more at www.loungepair.com
+ 348 others joined this month
Comments
Hi! 👋
I'm Daniel, the co-founder of LoungePair.
We are built for all those who have wondered what is behind those elusive doors at the airport - but never known that they can get in.
In 2019, I was travelling home from a trip to Hong Kong. I knew I had access to some of the best Cathay Pacific lounges in the world, but also knew I could guest someone in with me, as I was travelling solo.
I found someone at the gate, let them in, and half hour later saw them in the à la carte dining area enjoying some Dan dan noodles and a cocktail.
It made me remember what a privilege it was to be able to visit these lounges, and enjoy their amenities while travelling. I wanted to find ways to share that with others.
The first version of our platform was P2P, and enabled travellers with guest access (like me) to share with others. It had a community focus, and was free.
The pandemic hit in March 2020, and we knew that lounge operators would be suffering, with closures and likely cuts to staffing and possibly even levels of service over the short-to-medium term.
I worked with my good friend and colleague Todd Heslin - we've known each other for many years having worked with Point Hacks in Australia - and we decided to build a platform that would let travellers 'name their own price' for access.
This was true variable driven pricing for lounges - they could accept those requests that met their preferences in regard to cost and capacity, make net positive revenue, and potentially earn a new customer for life.
We were first to market - no business had ever done this before. The lounges have seen us as being innovative in a world where traditionally all the focus was on business travellers and those with shiny credit cards. We wanted lounges to see that we were elevating their brand and experience - that customers were choosing them, and not just another nameless "Priority Pass Lounge".
We've since evolved from that bid model to instant booking with transparent pricing, working with multiple lounge suppliers and operators to give travelers straightforward access to lounges worldwide.
LoungePair hit the internet in late 2020, and since then we've built partnerships with lounge suppliers and operators around the world.
We have an affiliate scheme for anyone in the travel industry that thinks our product is worthwhile and you might want to encourage people to buy with us.
You can earn commission for all bookings made via your dedicated referral page.
If you're an airport lounge operator, or want to know more about our referral program, connect with my profile on Travel Massive or at daniel.kinnoch@loungepair.com - I'd love to connect!
Hey Daniel, thanks for sharing LoungePair on Travel Massive, and congrats on the launch of the referral program! Can't wait to use LoungePair when I start adventuring again out of Tasmania! 🙌
<<We were first to market - no business had ever done this before.>> Are you aware of Flio? Glad to see another entrant on the market, I tried :)
Hi Jason, no I hadn’t heard of Flio - we’re aware of other methods to purchase lounge access, but none that let the guest actually specify their own price and then request that the lounge accept it (which they often do subject to capacity).
Nonetheless, I’m always keen to hear of other experiences!
More than happy to chat and soundboard, built some interesting things around the customer loyalty, mobile coupon/voucher space for far too long :)
Around the globe about 2500 airports with significant jet traffic and lounges. Getting enough access footprint is an interesting challenge. Would love to chat about it
It is a lot of work, and very fragmented among smaller operators. Look forward to talking!
Greetings,
So, is your competition the airlines; because they offer day passes for about $50 or miles? What sets your product apart from their offers? Thanks, good idea just curious. Also, as a corporate meeting planner, do you provide or offer receipts that can be uploaded into concur for expense purposes?
Hi Cheryl - absolutely not, we see airlines as our partners, not competition. They offer day passes or access to elite members, but they often experience the same struggle with filling seats especially out of their hub cities.
Our product offers pricing variability, and the ability to either surcharge when busy, or discount when not.
Yes, each successful purchase generates a receipt that can be downloaded as a PDF and uploaded into Concur.
Happy to have a further conversation about how we could help with corporate travel planning if you're interested - daniel.kinnoch@loungepair.com