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Thought leadership, training, and writing on modern retailing and digital transformation in travel. Specialist in travel retailing, customer experience, airline passenger technology (PSS, OOSD), travel e-commerce, travel sales and distribution, and loyalty programs. Independent consultant and advisor to travel tech companies.
I've been involved in Travel Massive events already, want to bring an additional technology / distribution view.
Rio de Janeiro
Greenland
VTI Ireland, working for American Express business travel (1995)
Travel technology trends
Experience, Friendship, Delight
It was a great night, got to meet a lot of the industry people who flew in to Dublin for FTE.
This is a great question... and I don't really have an answer for you. I'm adjacent to hotel tech rather than buried in it. But channel to market and channel / tech partnerships are a huge issue for startups in this sector and in travel generally. Aft... show more
Does anyone have experience selling SaaS to hotels? 7 months ago
I'll be there for the event, speaking on Tuesday morning (Technology Summit, Purple Theater) on digital CX in travel. Please say hello if you see me wondering around!
Are you attending WTM London 2024? 9 months ago
Fun event, great to talk to David on the night.
Thanks for your thoughts. I had some similar feelings myself - but I could see why from a marketing perspective it had to be real. (By the way, we didn't fly camera crews and marketing people with Jamie - we either hired local or prepositioned key peop... show more
