Thought leadership, training, and writing on modern retailing and digital transformation in travel. Specialist in travel retailing, customer experience, airline passenger technology (PSS, OOSD), travel e-commerce, travel sales and distribution, and loyalty programs. Independent consultant and advisor to travel tech companies.
I've been involved in Travel Massive events already, want to bring an additional technology / distribution view.
Rio de Janeiro
Greenland
VTI Ireland, working for American Express business travel (1995)
Travel technology trends
Experience, Friendship, Delight
Looking forward to meeting everyone in London at WTM! I arrive Tuesday morning, so I'll miss the Stripe event I'm afraid, but looking forward to the 4th. Edit: I forgot the intro bit, sorry! I specialise airline reservations, distribution and passenge... show more
It was a great night, got to meet a lot of the industry people who flew in to Dublin for FTE.
This is a great question... and I don't really have an answer for you. I'm adjacent to hotel tech rather than buried in it. But channel to market and channel / tech partnerships are a huge issue for startups in this sector and in travel generally. Aft... show more
Does anyone have experience selling SaaS to hotels? 11 months ago
I'll be there for the event, speaking on Tuesday morning (Technology Summit, Purple Theater) on digital CX in travel. Please say hello if you see me wondering around!
Are you attending WTM London 2024? 1 year ago
Fun event, great to talk to David on the night.