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The Smart Marketer's Guide to Digital Accessibility — How to make inclusion your advantage

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The Smart Marketer’s Guide to Digital Accessibility is indispensable for every digital marketer looking to broaden their reach and make a meaningful impact. Whether you’re a freelance content creator, a comms leader, or running a brand’s online presence, this guide is written for you.

Authored by Sassy Wyatt, a pioneering Accessibility Consultant, it sheds light on the critical, yet often overlooked, aspects of digital inclusivity, from the importance of alternative text for images, to the legal implications of non-compliance.

Wyatt blends her personal journey as a blind traveller with actionable insights, outlining how to navigate the intricate landscape of electronic accessibility, and explaining what needs to be done to enhance your brands inclusivity, drive engagement and transform your digital presence into a welcoming space for all users.

A book cover titled "The Smart Marketer's Guide to Digital Accessibility" by Sassy Wyatt featuring a digital illustration of two people sitting at a table together: a petite white woman with red hair typing on a laptop with a guide dog sitting beside her, and a black man with muscular build with a long white cane holding a mobile phone. Introduction.  Hey, I’m Sassy Wyatt I’m a blind traveller, Accessibility Consultant, Speaker, and Content Creator. Imagine navigating a world that wasn’t designed for you. That was my reality when I realised just how inaccessible the internet is for blind people like me.  Since losing my sight in September 2013, I’ve encountered website buttons I couldn’t click, checkout pages I couldn’t complete, and apps that completely ignored screen readers. My journey into the digital world was fraught with barriers, forcing me to fight for access to spaces that should have been open to all.  And I’m not alone.  Think about:  - The elderly man struggling with small text. - The young mother navigates a website one-handed while hold- ing her baby. - The man with no upper limbs using voice commands. - The teenager with dyslexia who is overwhelmed by cluttered layouts. They aren't just statistics - they’re your potential customers, your audience, your users. And most businesses? They don’t even realise they’re excluding us.  An Inaccessible Website is an Invisible Website  Contrary to what some believe, websites and blogs aren’t dead. They are the backbone of digital marketing, driving engagement, trust, and sales.  But an inaccessible website is an invisible website — not just to disabled users, but to search engines too.  Have you ever searched for a recipe on Pinterest, looked for speakeasies on Instagram, or watched travel videos on YouTube? That’s search engine optimisation (SEO) in action.  By making your website accessible, you’re not just removing barriers, you're improving SEO, increasing engagement, and attracting a wider audience.  Universal Design is Not Just a Concept - It’s a Necessity  Universal design means creating spaces that work for everyone, because anyone might need them at any moment. Sassy is a petite white woman, wearing a sleeveless dress with a floral pattern of predominantly red roses with green leaves on a white background. She has short plum hair and is smiling warmly as she crouches on East Wittering Beach with her hand atop her guide dog Ida's head. Ida is a black Labrador retriever cross and her pink tongue is poking out making her look very happy indeed.
Thumbnail: A book cover titled "The Smart Marketer's Guide to Digital Accessibility" by Sassy Wyatt featuring a digital illustration of two people sitting at a table together: a petite white woman with red hair typing on a laptop with a guide dog sitting beside her, and a black man with muscular build with a long white cane holding a mobile phone. Thumbnail: Introduction.  Hey, I’m Sassy Wyatt I’m a blind traveller, Accessibility Consultant, Speaker, and Content Creator. Imagine navigating a world that wasn’t designed for you. That was my reality when I realised just how inaccessible the internet is for blind people like me.  Since losing my sight in September 2013, I’ve encountered website buttons I couldn’t click, checkout pages I couldn’t complete, and apps that completely ignored screen readers. My journey into the digital world was fraught with barriers, forcing me to fight for access to spaces that should have been open to all.  And I’m not alone.  Think about:  - The elderly man struggling with small text. - The young mother navigates a website one-handed while hold- ing her baby. - The man with no upper limbs using voice commands. - The teenager with dyslexia who is overwhelmed by cluttered layouts. They aren't just statistics - they’re your potential customers, your audience, your users. And most businesses? They don’t even realise they’re excluding us.  An Inaccessible Website is an Invisible Website  Contrary to what some believe, websites and blogs aren’t dead. They are the backbone of digital marketing, driving engagement, trust, and sales.  But an inaccessible website is an invisible website — not just to disabled users, but to search engines too.  Have you ever searched for a recipe on Pinterest, looked for speakeasies on Instagram, or watched travel videos on YouTube? That’s search engine optimisation (SEO) in action.  By making your website accessible, you’re not just removing barriers, you're improving SEO, increasing engagement, and attracting a wider audience.  Universal Design is Not Just a Concept - It’s a Necessity  Universal design means creating spaces that work for everyone, because anyone might need them at any moment. Thumbnail: Sassy is a petite white woman, wearing a sleeveless dress with a floral pattern of predominantly red roses with green leaves on a white background. She has short plum hair and is smiling warmly as she crouches on East Wittering Beach with her hand atop her guide dog Ida's head. Ida is a black Labrador retriever cross and her pink tongue is poking out making her look very happy indeed.
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Travel blogger, Blind Girl Adventures

I lost my sight in September 2013. Overnight, I had to re-learn how to navigate the world: not just physically, but digitally too. Technology became both my greatest tool and my biggest barrier. I saw first hand how inaccessible the online world is, and how easily that could change if people simply knew better.

That’s why I wrote The Smart Marketer’s Guide to Digital Accessibility. This isn't a book about compliance or box-ticking, it’s a guide for anyone with a voice, platform or influence; showing how easy it is to make content accessible, and why it matters.

You can purchase the book on most digital platforms, including Amazon (Kindle and Paperback) here: www.amazon.co.uk/Smart-Marketers-Guide-Digital-Accessibility-ebook/dp/B0FDVLNPWN

It is also available through Ingram and Nielsen, which means any bookshop can order it and any library can stock it.

Access is a right, not a privilege, if your work reaches people online, you’re already shaping who gets included. I’m asking you to use that reach for good. Share the message, talk about the book, or simply help amplify the cause.

Because inclusion isn’t a nice to have, it’s the standard we should all be working towards.

PS: I also wrote a blog post addressing the most common questions and pushbacks I get: www.blindgirladventures.com/why-i-wrote-the-smart-marketers-guide-to-digital-accessibility/

3 days ago (edited)
Founder, Travel Massive

Hi Sassy,

Congrats on the book launch and thanks for sharing this with the Travel Massive community.

I really enjoyed learning from your insights and practical tips in the book. This is a valuable guide that every travel company and destination brand should own.

I also tagged this post with the #travel-tech topic because there's some helpful tips for OTAs, so hopefully some tech founders discover your book and implement accessible ideas early on.

And for anyone reading my comment here — Sassy and me have been in contact for a number of years and she's been extremely helpful in giving me feedback on making Travel Massive's website more accessible. We all benefit from these improvements because it allows more people to access our platform and participate in our community.

Thank you, Sassy!

4 days later (edited)

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The Smart Marketer's Guide to Digital Accessibility

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The Smart Marketer's Guide to Digital Accessibility was posted by Sassy Wyatt in Book , Accessible Travel , United Kingdom , Marketing , Travel Tech . Featured on Jul 7, 2025 (3 days ago). The Smart Marketer's Guide to Digital Accessibility — How to make inclusion your advantage is rated 5/5 ★ by 1 member.