Networking! Having bootstrapped my company over the last 20 years, I wholy appreciate and understand the importance of meeting other travel professionals. TM has been an excellent source for connecting with like-minded people and long may that continue.

Thailand has, and always will be, my number one, but I guess I'm rather one-sided on that! So behind The Land of Smiles I think my top three would be New Zealand, Fiji and Cambodia.

North Japan. As an avid snowboarder, Japan is a destination that I think is high on the list of most snowsports fans. Japan, and the culture also fascinates me so hopefully one day I'll have the opportunity to explore.

I was lucky enough to have volunteered with a small NGO in Thailand over a period of several weeks, assisting on three separate projects. This transformed my life and is ultimately the reason I now do what I do. I was asked if I could work with them in a sales/customer service position, orginally working from the UK, but then from Thailand and the rest is history.

Teach, tech, tech - being in my 50's now (ugh!), tech is something that I admit to struggling with and I know there are solutions out there that would help me to streamline work processes, but I do struggle with where to even start.

Opens the mind.