I have 24 years experience working in the hospitality sector, across every department associated with it. From field guiding, general management, client relations, to operations, I have gained a vast amount of knowledge and experience. This experience within the sector has led to my singular focus being to ensure incomparable guest/customer experiences that translates directly into gains for a business's bottom line. This is all undercut by my deep passion for conservation and ecology, and the firm belief that responsible and sustainable tourism can be the backdrop to sustainable growth in South Africa. FEDHASA Ambassador for the Cape Town, Western Cape region. Member of the Cape Town and South African Concierge Forum. Co-director of Constantia Valley Tourism.