That is really interesting. How do your customers navigate from one place to another? Are they on their own at any time of their trip? I totally agree about including minimal text. But I was surprised when some of our customers complained that there w... show more

Thank you Sayali, that is very interesting. If I understand it correctly, you do not share any maps with the customers, is it right? It seems to me that we are obsessed with maps, but obviously not all the people are :-)

Thanks a lot! We can see this in the data as well - some customers are extremely particular about restaurants, others just let it flow. But food in general is something that I would love to focus on and offer better experience, as it is a big part of ex... show more

Thank you, this has been incredibly helpful. You approach the planning process in a very different way than we do and it is very interesting to see that. I found the part about maps especially interesting - that has been one of our blind spots, as our a... show more

Thanks a lot for your reply and your insights. The lodging piece is interesting, we do not include that one specifically (apart from the general information such as address), but it's a great point that it is very important and we should integrate it be... show more