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Can you dream it and articulate it? Then with today's technology, it can be done. This philosophy is my driving force in building Blue Den Travel.
I'm building Blue Den Travel to realise your travel dreams with Personal Travel Planners combined with a 'How Did I Live Without It' Concierge.
Travel Agents talk about service. We've defined, process mapped, and act on 100+ steps in our service for each customer. We always are looking to improve it. We use and engage with the latest technology at each step. But we know it's limits. Take AI: the limits are those of a predictive model; we use it, but then we own each action as humans. Humans, because travel is about emotion. Humans, because you want a partner who has understands you, and, the people that will deliver the experiences of your bespoke trip.
I'm building Blue Den Travel to use the latest technology on 100+ steps in our service. Our service is the Personal Travel Planning and 'How Did I Live Without This' Concierge to realise every travel dream our customers have. Travel Massive is the biggest global collective of people working in Travel Innovation. Being part of Travel Massive allows us to collaborate to improve every step in our service.
Therme Erding in Munich, Bavaria. This is the world's largest sauna complex, with 40+ themed saunas, indoor and outdoor pools. For good measure, it has a wave pool and 30+ water slides too. It's a place where the creators dreamed big, and as a result, you completely escape the outside world for the day.
Antarctica, the untouched continent. Via the impressive Patagonia, Ushuaia. What earth looked like without mankind. And to see first hand that Penguins don't have knees!
This. Building Blue Den Travel. Before, I was a management consultant and ran customer strategy for a Retail Bank. Understanding customers and using the latest technology for marketing is the commonality. But, the product of travel, is even more exciting.
Collaborating on the latest ideas and technology on 100+ steps in Blue Den Travel's service. Developing the latest approaches to Travel Marketing.
People. Experiences. Memories.
Pleased to say I found out about Travel Massive by attending the marketing track on the last day - hopefully can meet some of you at future WTM or London Events!
