Local tour operators bring detailed destination knowledge to every trip. Turning that knowledge into personalised proposals, keeping up with enquiries and managing bookings can take hours of manual work.

OpenVoy brings these tasks into one platform. Teams can manage customer conversations, proposals, itineraries and bookings, while automating repetitive sales follow-ups.

Its AI draws on each operator’s own products and destination knowledge to prepare draft proposals. Travel professionals review, adjust and approve them before they reach travellers.

Developed with feedback from 22 travel companies over six months, OpenVoy’s preliminary testing indicates a 52% reduction in response times to travellers.

The idea is to give local travel teams more time to spend with travellers while keeping their expertise at the centre of the process.