As a frequent flyer with 4 years Velocity Platinum under my belt I consult to Velocity as a member on their program. Consulting as a consumer on what works, how a consumer thinks ad their needs to stay loyal to a program.
Aside from that I'm a National Sales Manager for a coffee roaster. I've been involved in R & D for Airline coffee for Qantas i.e. how to reproduce an espresso product at 30,000ft
To better understand the world of frequent flyer programs and consult to loyalty programs
Yellowstone National Park
Culture, Experience, Growth