I have nearly 17 years' experience as a tour operator, guide, author, international speaker and trainer. Now I run TripSchool, a training organization focused on introducing guides and tour directors to the industry, offering continuing education opportunities for everyone, and helping tour operators think creatively about improving their experience design.
I'd like to deepen my connection with other travel professionals and collaborate and brainstorm new industry possibilities after covid-19.
Anywhere new. But New Zealand was my first love.
Tour Guide in Paris
Industry trends and the needs of tour operators
transformation, empathy, connection