As the Director of Sales and Partnerships at Customer Alliance, a leading provider of online reputation management (ORM) and feedback solutions, I have over 10 years of experience in sales and business development, digital strategy, and project management. I have a strong track record of delivering results for clients across various industries, such as hospitality, healthcare, automotive, e-commerce, and multi-location B2C and B2B.
In my role, I lead new business pitches, onboard new customers, and manage partner expansions. I also serve as a key interface between the customer and various departments within the company, ensuring effective communication and collaboration. I have successfully implemented and transformed legacy systems, secured multiple contracts and tenders, and led cross-functional teams to success. I am certified in project management, basic sales processes, and data protection training GDPR, and I constantly update my skills and knowledge with the latest industry trends and best practices.
My mission is to drive business growth and customer satisfaction with ORM and feedback solutions that enhance brand reputation, digital innovation, and customer experience. I am always open to exchanging ideas and offering advice, and I value openness and transparency in my work. I have a growth mindset and am eager to take on new challenges and opportunities for personal and professional development.