Jan M. Smith has been involved in the hospitality, travel, tourism, and destination management industry for over thirty years. Her career has offered the opportunity to experience and objectively evaluate and write about travel regions, lodging, dining, and winery properties . Jan is an enthusiastic traveler who has the opportunity to visit international and regional areas and believes travel is a never-ending source of inspiration through the people, culture, food, and wine encountered, and is a great story waiting to be written. (www.neverenoughtravel.com)

As a regular presenter at industry conferences, Jan shares her favorite topic of service excellence in the wine, travel, food, and hospitality industry, and presented a TED Talk on the topic of "A Culture of Care in the Hospitality Industry". (goo.gl/ujuYdL)

Jan also runs a successful hospitality consulting company, Inland Management Group, and has worked with some of the top hospitality companies, including, The Walt Disney Company, Universal Studios Hollywood CityWalk, Mirage, Westin, and Sheraton Resorts, Caesars Palace Entertainment Company, Princess Cruises, Visit Temecula Valley, Pechanga Resort and Casino, and numerous wineries in the Southern California Wine Country.

Jan has been a Board of Director for Visit Temecula Valley for the past nine years, and has been instrumental in implementing several service-oriented initiatives including the Xenia Hospitality Awards and “I Know Temecula” educational series, and has written numerous articles and programs for this organization.