Long background in technology and customer experience in the online travel industry, having led development of 13 booking engines for hotels, car rental, packages and air. VP level roles at OTA, TravelClick, Qantas Airways and Hotel companies. Always working on building and improving customer experience on travel e-Commerce sites. Developed first roadmap and development plan for award winning Qantas Mobile App. Advisor for start up businesses.
I'm also the President of HSMAI Asia Pacific. HSMAI is a global organisation of sales, marketing, and revenue management professionals representing all segments of the hospitality industry.