I have over 20 years of experience in hospitality, mostly in Pacific Region, where I grew up to a General Manager of a hotel. I truly enjoyed working at Sales & Marketing, marketing entire destination, and running the opening of a resort on a tropical island. My latest positions for the last 5 years before I switched to IT were DOSM and GM at hotels.
I returned back to Bulgaria to do more about hospitality - an industry I love.
As a co-founder and CEO of chatbot agency Umni.co today I lead a team into the world of AI Virtual Assistants - not only for hospitality businesses, but also for other industries... and CITIES. Automating and digitizing is the road to optimize our time - as customers, employees and people, so we have more of it to be better humans.