I am fully responsible for the hotel’s sales strategy and lead process, including handling MICE (Meetings, Incentives, Conferences, and Exhibitions), group bookings, and events. Actively participating in travel fairs and exhibitions, I continuously promote our offerings to expand market reach. With a strong grasp of rate plans, packages, and inclusions, I oversee extranets and online travel agencies (OTAs) to maintain competitive pricing and enhance market positioning. My strategic mindset and commitment to excellence enable me to identify opportunities for growth and deliver exceptional results.