Hi, my name is Benoit and I'm passionate about how technology can disrupt the travel industry and ultimately lead to a better end-user experience.
I have been conducting numerous interviews over the past few weeks to gain insights into the way people curate, organize and share travel content, with the final objective of identifying opportunities to innovate in this space.
I intend to share my preliminary findings across a series of discussions on Travel Massive to engage with the community.
The first topic relates to the main information channels used by travellers to discover a specific destination and learn about where to go and what to do. Below a summary from the interviews:
- Friends / Family: For 67% of interviewees, friends and family’s word-of-mouth play a significant role in picking the next destination and 42% rely on their recommendations to know what to do on the ground.
- Social Media: 75% of interviewees mention social media, and specifically Instagram, as as key ...
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Hey everyone, I'm Rod, a web developer working in the hospitality industry for over 14 years.
Since 3 years ago also running my own short term rentals listing business in Mallorca and also my family owns a little boutique hotel.
Reply to reviews requires a lot of time so I built the extension for ourselves.
Posted it on Twitter and there was a lot interested, @Ian from Travel Massive encouraged me as well so I built it as a product.
Next morning I posted on Twitter again and immediately it had it's 1st customer.
Here's a demo below:
I got accepted on the Microsoft for Startups Founders Hub program and they granted me with a $2.5k OpenAI credit
So I'm giving TravelMassive members a crazy *50% discount using the coupon TMFRIENDS*
👉 Try it out at reviewreplyai.com
Next, I plan to create a proper website and if there is demand to add other platforms like Trustpilot and Tripadvisor
For the ones interested in the tech side, it was super hard to figure out how to inject content on Google because all the parts in the Google Reviews website are iframes
I love where this might go: you mention some future ideas in your post too.
I think if you can balance the "gen-AI" vs "authenticity" this could scale to professional use for customer service and loyalty users.
Nicely done
Thanks a lot Kevin.
Yeah, it's important to find a balance.
Also, I plan adding a "Brand Voice" filed, I think will help with "authenticity".
Hey @Rod, lets connect.!